Returns & Refunds
Simple, fair, and customer-first.
Eligibility
As a fresh food product, roasted coffee is generally non-returnable. If your order arrives damaged or incorrect, we’ll make it right.
Refunds
Refunds are issued for order errors or undelivered packages upon verification. Processing time is 5–7 business days.
Process
Contact support with your order ID and issue details. We respond within 24–48 hours.
Contact
Email: info@kaphalcoffees.com. Phone: +91-9980798084.